How to buy stuff from China ?
You need to copy and paste the link that you want to order, fill in the products cost following the price in Taobao Website, ( fill in local shipping cost if have ), select color and size and click on add to cart button.
I don’t know Chinese , How can I make a purchase ?
If customers can’t read chinese, we would like to suggest that you use google translate to support or contact our customer service team for supporting information.
Which size should I choose? How Can I know whether it fits me or not ?
Please check the size chart in the link description for detail.
Can I cancel my orders?
Please contact our customer service team immediately, products that haven’t arrived at our warehouse in China can be cancelled free of charge.
Why is my stuff coming so late ?
Because some seller are far from our china stock in China, or seller waiting for their production , poor service seller.
Do I have to pay extra duties or taxes for the product I ordered?
For common orders, there will not be any further charge beside service and delivery fee. For special orders, please contact our customer service team for clarification.
What is the warranty of the product I ordered?
It depends on the seller on Taobao. Please note that returning the item will result in further delivery fee.
Can I ask product related questions to the seller directly?
Sure, Taobao offers an official messaging app named “AliWangWang”.
I accidentally placed 2 identical orders. Can I cancel one of them?
Please contact our customer service team immediately after placing the order.
How to choose a trustful seller ?
There are many points you can check including seller’s rating and product feedback.
How to choose a good product in terms of quality ?
You can try by carefully reading the description, check the seller’s rating, view the picture in the feedback page as they are real picture from fellow customers.